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Computer Education & Training Center

About CETC

  • Overview
  • West County Computer Center
  • Instructors
  • Philosophy
  • Mission
  • Advisory Board

About Us

West County Computer Lab

The Computer Education & Training Center at the University of Missouri-St. Louis offers computer training courses that provide students the computer skills necessary to meet current and future technological challenges in the workplace.

Classes cover a wide range of topics to meet a variety of skill levels and interests, while new courses are developed that address specific educational needs in the community.

Introductory courses are geared to those students requiring basic knowledge, while intermediate and advanced courses in the most current hardware and software technology are offered to students with more specialized needs. Course offerings are diverse. For example, we offer several levels of courses on spreadsheets, covering topics such as charts, pivottables, powerpivot, spreadsheet design, and excel VBA. Courses are also presented on database management, Office 365, web development, desktop publishing, data visualization, data analysis, SharePoint, SQL, and programming.

To help you as you explore a new career, update your current computer knowledge, or demonstrate your skills to current or future employers, we offer 9 Specialized Chancellor's Certificates. These programs give you the technical knowledge, skills, and experience that will increase your value to your organization and enhance your professional development.

For a complete course listing, access our on-line class schedule through the table of contents. To request a printed course catalog, call our registration office at (314) 984-9000, e-mail, or use our on-line form.

You may also be interested in five reasons to choose the Computer Education & Training Center.

Our West County Computer Education Center

West County Computer Center

The Computer Education & Training Center (CETC) is in West County at 12837 Flushing Meadows, 63131, conveniently located near the intersection of Interstate 270 and Manchester Road just south of Highway 64. The building has been extensively renovated to offer an exceptional learning environment.

The Center features new classrooms designed for effective computer training, updated audiovisual equipment, flexible room layouts, and a centralized student area that includes a student break room, kitchen, and lounge seating. All facilities are on the first floor, providing easy access to parking, the check-in area, classes, and registration staff.

Although the skills we teach may be technical, our focus has always been creating the best personal experience for the individual learner. Renovating this building has given us the opportunity to pursue that goal through the creation of a customer-oriented training facility.

Our Web site includes Maps & Directions and other facility information.

Our Instructors

The exceptionally high technical proficiency and presentation skills of the teaching staff are two factors that make the Computer Education & Training Center unique. Many of the faculty are computer professionals who have refined their knowledge and skills in the real-world work environment. Instructors are chosen not only for the breadth and depth of their technical knowledge and experience, but also for their ability to clearly communicate technical information and assist students to understand and apply it.

Our instructors: Beth Arrowsmith, Bill Barry, Allan Crean, Dennis Graham, Nancy Haupt, Tina Wolk Hefner,Cezary Janikow, Dick Koerper, Don McPherson, Neil Mey, Mark Ratliff, Dawn Robinson, and Frank Richey.

Beth Arrowsmith has worked on a variety of technology projects including client report creation, SQL development, database administration, C# programming, and web applications. She brings in-depth knowledge to the classroom and is adept at working with students at all levels of experience. Beth has extensive experience in teaching classes in project management, SQL, Oracle, database programming, .NET programming languages, and Microsoft Office applications. Building on her experience gained as a developer and consultant for area corporations, Beth incorporates real-life examples intro her teaching with a strong focus on active, hands-on learning. Beth has a M.S. in Computer Science from the University of Missouri - Science & Technology.

Bill Barry brings over 10 years of practical experience and an easy-to-follow teaching style to the classroom. He built his computer knowledge while working for 3 years in medical research and for 6 years in maintenance management and technical support at St. Louis area companies. His experience includes SQL, Crystal Reports, Microsoft Office products, programming languages, HTML, and JavaScript. Bill holds a B.S. in Mechanical Engineering from the University of Missouri-Columbia.

Allan Crean, Director of the Computer Education & Training Center at the University of Missouri-St. Louis, began his career at the university as a computer instructor. Under his leadership the Computer Education & Training Center has developed an extensive selection of courses, reaching more than 400,000 participants over the lifetime of the program. With educational excellence and service as primary goals, he has overseen the growth of a program that focuses on the customer and the quality of the learner's experience in the classroom. Allan's specialties include the iPad, SharePoint, database design, and web development. He holds a master's degree from St. Louis University.

Dennis Graham has been a trainer, contract consultant, and database application designer. He has developed applications in UNIX, Windows, as well as Sybase, Oracle, dBase, C++, Visual Basic, PowerShell and Epic. His 15 years in business management, along with his experience on diverse work assignments (an investment firms, industrial manufacturer, utility companies, healthcare, and U.S. military), have sharpened his insights into user needs. Dennis received a B.S. in Information Systems from Maryville University.

Nancy Haupt combines practical experience and a strong desire for her students' success to a variety of courses at the Computer Education & Training Center. Before joining the Program, Nancy taught business and technology classes at Computer City, Patricia Stevens College, and Kirkwood High School. She has designed Web sites, provided support for product installation and training, and has held positions at Southwestern Bell and Trans World Airlines. She received a B.S. from Missouri State University and an M.A. in educational technology from Webster University.

Tina Wolk Hefner began her career as computing became essential to small businesses. After completing a BS in Business Education and Accounting from Southeast Missouri State University, she brought her skill and passion into the education field and later transitioned into business delivering customer support, software training, and network management. Currently, she provides web design, consulting, and social media marketing services for local businesses and associations. Tina brings her diverse background and passion for knowledge to the classroom and modern workplace teaching classes in MS Office and Adobe products.

Cezary Janikow is an associate professor in the Department of Mathematics and Computer Science at the University of Missouri-St. Louis. His interests include evolutionary computation, artificial intelligence, fuzzy representation, and software engineering. He has consulted for the U.S. Navy and NASA, doing both basic research and software design/development in C and C++. Cezary is the author of three public domain software packages, one supported by NASA/Johnson Space Center and another by the National Science Foundation. He has a Ph.D. in computer science from the University of North Carolina-Chapel Hill and an M.A. and B.A. in computer science from the University of North Carolina-Charlotte.

Dick Koerper weaves humor and practical examples into his classes. With more than 20 years of experience in the computer field, he has worked with operating systems since the '70s. For eight years, Dick provided a variety of computer-related services at the Beverly Farms Foundation for developmentally challenged individuals. He conducted computer training classes for staff, did troubleshooting, and refitted computers with adaptive equipment to make them accessible to the physically challenged. Dick's areas of expertise include operating systems (Macintosh, Windows), graphics, Web page design, the Internet, spreadsheets, and databases. He seems to have a knack for translating technical concepts into clear language and putting it all into a real-life context. Dick is a member of NAPP (National Association of PhotoShop Professionals) and has a B.A. in education from Southern Illinois University at Edwardsville.

Don McPherson has more than 15 years' experience in software development, and has worked as a Business System Analyst and Manager of Information Systems. His technical background includes Java, C++, and .NET languages as well as database and SQL experience. He has worked on the design and implementation of shipping logistics, telecommunication centers, and other networking projects. As an instructor, Don focuses on ensuring students leave with a better understanding of the concepts so that they can continue to learn on their own. Don has an M.S. in Computer Science from Webster University.

Neil Mey relies on over 20 years of experience to blend practical industry know-how and academic knowledge in multimedia production making him a skilled instructor in Adobe products, especially After Effects. He has taught both face-to-face and online classes at the undergraduate and graduate level for the past 12 years in areas ranging from graphics and web design to advertising to interactive media. Neil has a MA in Communications with an emphasis in multimedia from Lindenwold University and a MS in Psychology from Grand Canyon University.

Mark Ratliff brings his passion for technology and education to the classroom. His 25 years of experience with a local newspaper gives him insight into the challenges of using and learning new technologies. While there, he trained staff in the use of new computer software including Adobe products. He has extensive experience with Excel, Access and SQL,and has specialized in data analysis applications such as Tableau, Power BI and R. Mark holds a B.S. in Mass Communications from Northeast Missouri State University.

Dawn Robinson teaches classes in a detailed, patient, and easy-to-understand format. She's worked as a computer consultant solving client problems with efficient results and is experienced in a wide variety of applications, from business software to web page design. Dawn not only teaches classes, but develops curriculum and designs content for custom classes. She received a B.A. in Architectural Design at Iowa State University in Ames, Iowa.

Frank Richey has been teaching for the Computer Education & Training Center since 1992. He teaches a wide range of classes, from introductory to technical. Frank began his training career as a sales manager at Cubic Systems, where he taught new sales staff and clients business software applications. Later, as owner of his own company, he developed databases for small businesses and trained users. His experience as a business owner has given him a first-hand awareness of the needs of businesses today. His specialties are Access and SQL Server. He holds a B.S. in psychology and marketing from Southwest Missouri State University.

Our Philosophy

West County Computer Center Break Area

Our goal is the success of each student who comes to our classes, whether that success is measured in terms of new skills, enhanced employability, or career advancement. Students have always been the focal point of the Computer Education & Training Center. Everything about the center - from the diversity of course offerings and flexibility of class schedules to the communication skills of staff instructors - is designed with the welfare of students in mind.

The curriculum is continually updated in response to user needs and technological advances. Class content is planned and developed by the instruction staff based on their analyses of students needs. Program are not canned; rather, they are created and refined by the teaching staff as a result of student feedback and the instructors experiences in real-life work environments.

The concentrated format of course offerings is also a benefit to students. Since many of the individuals who attend courses are working adults, time is at a premium. By condensing course content into a series of one-day classes that present beginning, intermediate, and advanced levels, the Program gives students in-depth instruction within a short period of time. When they leave the classroom, students are ready to perform practical applications of the course material they have just learned.

Instructors update their technological knowledge as well as their communication and presentation skills. Many of the faculty are computer professionals who have refined their knowledge and skills in the real-world work environment. Instructors are chosen not only for the breadth and depth of their technical knowledge and experience, but also for their ability to clearly communicate technical information and assist beginning and advanced students to understand and apply it.

Our Mission

Our mission is to serve the lifelong learning needs of the community and promote its growth by providing quality computer education.

Our Core Values

  • Students are the ultimate judge of quality.
  • Learning to effectively use computers is a life-long process that improves productivity, expands potential, and contributes to economic development and personal growth. We want students to leave our classes confident and with optimism, since learning does not end once they leave the classroom.
  • Well-equipped classroom environments that are comfortable, professional, and supportive of different learning styles enhance the learning process.
  • Learning is enhanced through hands-on examples and exercises and not just by teaching keystrokes.

Our Board Members

The Program Advisory Board is made up of customers and representatives from area organizations. The board provides a forum for valuable feedback on how well we in the Program are achieving our mission of serving the lifelong learning needs of the community and promoting its growth by providing quality computer education. The purpose of the board is twofold: to formulate strategic directions and to provide input on new initiatives.

Meet our Board Members

Drew Acree, President, Chameleon Integrated Services
Drew leads Business Development initiatives for IT operational and technical support contracts for businesses, healthcare, federal & state government agencies, and nonprofit organizations. His experience and responsibilities span IT consulting practices, System Integration efforts, and Managed Project solutions.
Frank Alaniz, Missouri Workforce Regional Liaison, Missouri Career Center
Frank is the Workforce Development representative for state and community initiatives in the development of training, educational, and career counseling services. He also serves as a project manager for web-based case management programs, and client and business related tools. As an instructor he teaches web-based applications, as well as productivity and career counseling applications.
Christine Cento, Manager, Project & Release Management, Scottrade, Inc.
Christine provides oversight and direction for her team that manages changes to many of Scottrade's production applications. Her responsibilities include managing application changes that affect production environments, implementing processes, and developing team leadership roles and project management skills. Christine has over 15 years of IT experience in both management and technical arenas.
Chaney Disselhorst, CFA Marketing Web IT Lead, Monsanto Company
Chaney is responsible for aligning Monsanto's U.S. based internal and external marketing communication Web sites with the business objectives and priorities of the U.S. Seeds and Traits business, while developing new capabilities.
Mary Ann Gates, Director, Federal Systems, Unisys
Mary Ann supports the US Department of Agriculture Midwest Rural Development/Application Modernization Program. She leads the practice to provide state of the art application development solutions that meet or exceed contract and client expectations. With over 30 years in the IT field, her experience spans application development, network/infrastructure management, software life cycle tools, and data management.
Carl McCann, BJC Information Solutions, VP, Corporate Solutions, BJC HealthCare
Carl has overall responsibility for driving enterprise standard solutions and providing ongoing support/planning services for BJC IS, Corporate Solutions. Components of this portfolio include Electronic Health Information Management, RCM and ERP initiatives, Finance, HR, Payroll, Supply Chain Management, Planning Design & Construction, Managed Care, Legal/Risk Management, and Marketing/Communications.
Stephanie Meyer, Senior Manager, The Highland Company
Stephanie is a Sr. Manager with North Highland, a global consulting company. She brings over fourteen years human performance consulting experience in the Financial Services, Pharmaceuticals/Life Sciences and Online Retail industries focused primarily on Talent Management, Workforce Planning, Change Management, HR Outsourcing and Mergers & Acquisitions.
Kristi Saviers, Director IT Strategic Planning, Express Scripts, Inc.
Kristi identifies, analyzes and executes strategic IT and Operations initiatives for Express Scripts, Inc. She currently supports web development teams for Client and Patient Services. In addition she is the Express Scripts (ESI) liaison for the ESI and University of Missouri-St. Louis partnership.
Julie Thomas, Executive Development and Organizational Learning, Brown Shoe Company, Inc.
Julie's team advances Brown Shoe through the development and implementation of the company's Executive Development program for managers, leaders, and high-potential employees. The program is enhanced through collaborative tools, social media, and a multi-dimensional approach to learning. Julie's experience spans more than 30 years in leadership roles along with practical experience in training & development in areas ranging from IT to retail to merchandising.